RIGHT OF WITHDRAWAL
Under applicable law, if you are contracting as a consumer, you may withdraw from the contract at any time within 14 calendar days from the date of delivery of the order.
You may exercise your right of withdrawal in any legally permitted manner, and it will be considered validly exercised by submitting a return form, which you can download from our website. Once this form is printed, the customer must complete it and attach it to their return.
The merchandise to be returned must be sent in perfect condition and, if possible, in its original packaging.
The following are not eligible for return:
- Multimedia products (tarot cards, books, etc.)
- Personal items such as perfumes, colognes, baths, esoteric extracts, etc.
- Products purchased through a specific or custom order.
The direct costs incurred by the return will be paid by the customer. The amount paid by the customer for shipping costs (round trip) will not be refundable.
Once the return has been received, after inspecting the merchandise and ensuring everything is correct, the purchase price will be refunded within a maximum of fourteen days from receipt of the returned merchandise.
Whenever the return is due to a product defect, www.https://yasminterapias.es/gb/ will cover the return shipping costs. You may replace the item or exchange it for other items.
In all cases, the refund amount to be paid will be issued in the same manner as the payment was made, except in the case of cash-on-delivery payments, in which case the refund will be made by bank transfer.
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