Terms and Conditions

Prices

All products show their selling price in euros and the Value Added Tax (VAT) is already included in the price.

This tax will not be applied in the Canary Islands, Ceuta and Melilla.

If any other tax were applicable, it would be indicated (IGIC or IPSI).

The prices displayed inYasmin Therapies & Shop (hereafter Y.T.Shop), may be reviewed and modified if conditions require it at any time.

Payment methods

All purchases can be paid for with:

Income/Transfer. (ONLY AVAILABLE IN PENINSULAR SPAIN AND THE BALEARIC ISLANDS)

This is the most economical option. Our bank details for making the deposit or transfer will be provided upon order confirmation.

Paypal.

If you have a PayPal account, you can send money conveniently and free of charge to our account. Registration is free; simply link your card or bank account to an email address and start enjoying online payments on websites and auctions.

NOW ALSO AVAILABLE: PAYMENT IN 3 INTEREST-FREE INSTALLMENTS WITH PAYPAL.

Credit/Debit Card.

Through the REDSYS payment gateway itself, in a completely secure environment since your card details travel fully encrypted and T.E.Palantir He does not have access to them at any time.

Bizum - Mobile payment app

Now you can easily pay with your mobile phone. With the Bizum service, integrated into most banks' apps, all you need is your smartphone to make a payment. Simply select "Pay with Bizum." Convenient and easy.

Some entities compatible with Bizum: BBVA, Santander, Caixabank, Bankia, Sabadell, ING Direct, Popular, Bankinter...and many more.

ImportantAt the end of the process, our payment gateway page will return you to our store where you will complete the order process.

Our payment gateway uses SSL technology to protect your information. Furthermore, when you send a payment through this gateway, the recipient does not receive sensitive financial data such as your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Credit card fraud is a crime and Y.T.ShopWill take legal action against anyone who makes a fraudulent transaction in our store.

You can check the total amount of your order at any time in the last step of order confirmation in your shopping cart.

The email address obtained from the subscription form will be used to send you information about news, products and special offers related to Y.T.Shop.

Your order invoice will be available in your "Customer Area" as soon as your order is confirmed. You can download it from there as many times as you like. However, if you would like a paper copy of the invoice, please let us know by emailing clientes@yasminterapias.es and we will send it to you.

Billing information will be used solely for shipping the purchased product(s). This information will not be used for marketing purposes or shared with third parties.

Warranty

Customers of Y.T.ShopThey benefit from the warranty given on the items.

Defects or damage due to incorrect use or handling of the material or wear and tear from normal use are not included in this warranty.

Reductions in the functionality of the items, due to limitations in their design, are also excluded from the coverage of this warranty.

The product descriptions that appear on the website are compiled based on information provided by the manufacturers. Y.T.ShopWill not be responsible for any discrepancies due to differences in these characteristics if they are attributable to the manufacturer or supplier of the product.

Consult the expert advice of our Customer Service team.

Order Delivery

Once payment for the order has been verified, it will be shipped via courier companies best suited to the type of shipment and destination, chosen from those offering the best service.

The order will be delivered to the address freely designated by the user. Y.T.ShopDoes not assume any responsibility when the delivery is not made as a result of the data provided being false, inaccurate, incomplete or when the delivery cannot be made for reasons beyond the control of the transport company such as the absence of the recipient.

If you notice any damage or defects in the package you receive, you must note this before signing the delivery receipt. Once you open the package, you must verify that the merchandise is in good condition; otherwise, you must notify us at clientes@yasminterapias.es or by phone. 644.365.499 via phone call or WhatsApp.

Regarding international shipments that are not within the European Union, Y.T.Shop The company will not be responsible for any expenses that may arise due to delivery delays attributable to customs procedures. Such delays, should they occur, will not be grounds for unilaterally cancelling the order by the customer. In the event that such cancellation is authorized by [Company Name], the customer will be responsible for the costs associated with the order. Y.T.Shop, The customer will assume the shipping and return costs, as well as any other expenses related to the return of the order.

Shipping and Delivery Time

YASMIN THERAPIES & SHOP (hereinafter Y.T.ShopWe deliver to mainland Spain, including Portugal and Andorra, and the Balearic Islands, Canary Islands, Ceuta, and Melilla. We also ship international orders to countries within the European Union. For destinations other than those listed, please inquire beforehand.

Delivery times vary depending on the carrier chosen at the time of ordering, and you will be informed of the estimated delivery time before order confirmation. For payments made by bank transfer, the delivery time will begin once we have received proof of payment. Orders received after 1:00 PM will be processed the following business day. To expedite this process, you can send proof of payment to our bank account by email to info@yasminterapias.es or as an image file via WhatsApp to [phone number missing in original text]. 644.365.499

Orders will be shipped directly from Y.T.Shop through its logistics operators.

We do not ship to P.O. boxes.

Shipping Rates and Costs:

The term "shipping costs" includes logistics handling, packaging, postage and transport costs."

Shipping costs vary depending on the destination and the order amount:

* Spain (Peninsula):

Orders from €0 to €54.99, shipping costs €4.95

Orders over €55: free shipping

* Spain (Balearic Islands):

Orders from 0 to 1 Kg. weight, shipping costs €6.60

Orders weighing 1 to 2 kg, shipping costs €7.90

Orders from 2 to 5 Kg. weight, shipping costs €13.85

Orders weighing 5 to 10 kg, shipping costs €23.29

* Spain (Canary Islands - Ceuta and Melilla) RATES BY WEIGHT:

Orders from 0 to 0.100 Kg. weight, shipping costs €5.70

Orders from 0.101 to 0.500 Kg. weight, shipping costs €7.05

Orders from 0.501 to 1.000 Kg. weight shipping costs €10.03

Orders from 1,001 to 2,000 Kg. weight shipping costs €11.80

Orders from 2,001 to 5,000 Kg. weight shipping costs €28.80

* Portugal (Peninsular) and Andorra:

Variable, depending on the weight of the merchandise. This will be shown in the shopping cart before you confirm your order.

* European Union countries

Shipping costs vary depending on weight and destination country. The shipping cost will appear in your shopping cart before you finalize your order.

(Informative rates, check the final amount on the order confirmation screen)

Salt and selenite lamps will incur an additional shipping charge of €1.00 due to their weight. This charge does not apply to "mini" USB lamps.

These prices apply to packages that do not include bulky items such as salt lamps and whose total weight does not exceed 2 kg. For packages weighing more, Yasmin will contact the customer to arrange shipping terms.

For purchases over €55, shipping costs will be FREE for the customer (only in mainland Spain).

Furthermore, we are not responsible for additional expenses or refunds as a result of special taxes at the destination, customs duties, or similar.

Delivery times for the various shipping methods are calculated from the moment the goods leave our facilities, which generally occurs between 24 and 48 hours after payment confirmation. However, we will always strive to ship your order as quickly as possible. If an item has a different delivery time, this will be indicated on its product page. Orders placed on weekends, from Friday at 1:00 PM, will be processed starting on the next business day.

All orders are processed in strict order of receipt and are sent in a single shipment, except in those cases where the customer wishes us to make several shipments; in these cases, the customer will assume the costs corresponding to each shipment.

However, it is possible that due to stock shortages or causes beyond our control, the availability of some products may vary, and the customer will be duly informed by email or telephone.

These timeframes are indicative and Y.T.Shop We reserve the right to delay deliveries due to circumstances beyond our control (weather conditions, transport strikes, etc.). In any case, we will always try to shorten delivery times as much as possible to ensure fast and efficient order receipt. During peak periods (Christmas, Black Friday, etc.), minor shipping delays may occur, of which Y.T.Shop is not responsible as they are produced by external companies that have their own logistics in which Y.T.ShopIt cannot influence or manage.

In the event of a product being out of stock in an order, if that product does not have a new arrival date in the store, Y.T.ShopReserves the right to cancel it, notifying the customer of this circumstance and refunding the amount paid, using the same payment method chosen by the customer in the original transaction.

The prices of the products on this website are subject to changes determined by their respective distributors or manufacturers.

Stocks of certain products are limited and their appearance on the website does not imply immediate availability.

Promotions and Discounts

All promotions and discounts offered on our website apply exclusively to the price of the product or service. Shipping costs are always excluded from discounts or promotions, unless expressly stated otherwise. Offers, discounts, and promotions on the website cannot be combined.

If no one is available to receive the package at the indicated delivery address, a notification will be left with a phone number to call to confirm a delivery time. The shipping company will store your package in their warehouse for 7 days before returning it to our facilities.

If you do not receive your purchase within the estimated time, you should contact Customer Service.www.https://yasminterapias.es/gb/. You can write to us atcustomers@yasminterapias.esOr call 644.365.499. From the moment we receive your notification, we will take the necessary steps to find out why you have not received it within the agreed time.

Right of Withdrawal

According to applicable regulations, if you are contracting as a consumer, you may withdraw from the contract at any time.within 14 calendar days from the date of delivery of the order.

You may prove the exercise of the right of withdrawal in any legally admissible form, and it will be considered validly exercised by sending a return form thatYou can download it from our website.. Once the form has been printed, the customer must complete it and attach it to their return.

The merchandise to be returned must be sent in perfect condition and, if possible, in its original packaging. The customer will be responsible for delivering the merchandise to the seller's address.

Multimedia products (tarot cards, books, diaries, calendars, etc.), esoteric products, and products ordered "on request" are not eligible for return.

Regarding minerals and stones, being natural pieces, they may present slight imperfections inherent to their nature, and therefore will not be considered product defects. Should the customer wish to return the product, this return will be governed by the general conditions and therefore the customer will be responsible for the shipping and return costs.

The direct costs incurred by the return will be paid by the customer, the amount paid by the customer for shipping costs (round trip) will not be refunded.

Once the return has been received, after checking the merchandise and confirming that everything is correct, the purchase amount will be refunded within a maximum period of fourteen days from the receipt of the returned merchandise.

Provided that the return is due to product defects, and that these defects have been reported within the stipulated period, Y.T.Shop You will be responsible for the return shipping costs. You may choose to receive a replacement or exchange it for other items.

In the case of partial returns of orders to which a promotional discount has been applied, the discount will be modified so that it is only applied to the part of the merchandise not returned.

In all cases, the refund amount will be made in the same way as the original payment, except if the payment was made by "cash on delivery", in which case the refund will be made by bank transfer.

If the merchandise is damaged as a result of transport, please remember to file your claim as soon as possible. The damaged product will be required before any refund or exchange can be processed, and it is essential to note on the carrier's delivery note that there are any dents or damage to the box or packaging.

General data protection

You can consult our privacy policy in the section "Privacy Policy" intended for that purpose.

Legislation and jurisdiction(Spain only)

These general terms and conditions shall be interpreted in accordance with current Spanish legislation on the matter, which shall apply subsidiarily to all matters not expressly provided for herein. (Primarily Law 34/2002 of July 11, on Information Society Services and Electronic Commerce).